Salesperson- in charge of corner
RIMOWA COMPANY
Total years of experience :16 years, 10 Months
RIMOWA COMPANY, Paris, France, Galeries Lafayette Mall: Salesperson- in charge of corner 2011- until now
➢ Customer service: Build customer base through friendly, attentive service. Recommend, select and help locate or obtain merchandise based on customer needs and desires. Describe merchandise and explain use, operation and care to customers. Maintain customer file and follow up on sales to create brand loyalty and increase customer retention.
➢ Merchandising/ Loss prevention: Plan and organize displays to correspond with current promotions and best-selling products. Maintain corner appearance and stock shelves. Identify and respond to security risk and thefts. Took inventory and examined merchandise to identify items to be reordered or replenished.
➢ Sales administration: Open/close the corner. Prepare daily deposits and sales reports. Process customers' payments, balance cash drawers and maintain sales records. Interact with other stores and corners as needed.
Organised and managed entertainment in the hotel; Answered enquiries regarding hotels services in person; Provided information about services available in the community; Communicated with guest in public areas and provid them information about the entertainment program; Translated informations to french speaking guests.
Victoria Company- Hurghada, Egypt: Guest Relation for 4/5* hotels 2009/2010 (12 months)
Registered and welcomed guests from various countries and organized tour leader's visit of the hotel; Answered enquiries regarding hotels services and registration by letter, by telephone and in person; Provided information about services available in the community and responded to guests' complaints; Participated and organized the animation program; Translated various documents and information to guests;
Sony Music Entertainment- Paris, France: Legal counsel internship 2009 (6 months)
Transacted and wrote various contracts. Developed and wrote games and competitions for artists' promotion. Defend Sony Music interests. Protected brands and works, property of the company. Secretary assignment (redaction of letters, screening of incoming and outgoing calls and emails)
RGIS Inventory- France: Team Leader 2008 (12 months)
➢ Coordinated and organised inventories in all the French territory
➢ Gave formation to new operators.
COCCINNELLE COMPANY/ LANCASTER- Paris, France, Galeries Lafayette Mall: Sales Person 2007 (10 months)
➢ Welcomed and counselled clients. Realized sales and reached to sales targets. Created, developed and controlled the client file.
➢ Managed and controlled stocks; Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
COMPLEMENTARY EXPERIENCE
Master II- Intellectual Property Management, Paris, France- University Paris XIII, 2009 Internship in Sony Music Entertainment France company
Master II -Business Law, Paris, France- University Paris XII, 2008
Master I -Public and Private Litigation, Paris, France- University Paris XIII, 2007