Operation Specialist
United Aviation Services
Total years of experience :14 years, 1 Months
Functioned as the main coordinator between civil aviation and flight operators to obtain the over-flight and landing permits, as well as slots and diplomatic clearances for VVIP / VIP / Private and commercial flights.
• Handled all necessary dealings regarding block permit applications for yearly or monthly timelines, as per the client requirements.
• Maintained end-to-end coordination with the CAA for particular flight prepared and monitored the validity of landing and over flight permission.
• Maintain end-to-end coordination with Civil Aviation Authority in order to ensure seamless operations for scheduled as well as non-scheduled flights.
• Establish interaction with CAA for specific flight and acquire them for the permits, while ensuring compliance with all legal norms and clauses.
• Handled open fuel for yearly or monthly timelines, as per the client requirements.
• Arranging ground handling services for schedule and non-schedule flights.
• Arranging catering services as per client request.
• Monitoring flight MVTS for schedule and non-schedule.
• Dealing with the different Airlines and Aviation Company around the world providing
• services and assistance with regards in all operations work related to flight
• Supervising the arrangement of hotels and short-term accommodation as per requests from
• global offices.
• Coordinating with respective ground handlings agencies for airport assistance, Fuelling, Catering, GPU, Ramp transport, Hotel accommodation, Cargo MVT etc.
• Handling repatriation flights during the covid 19 pandemic lockdown.
• Handling VVIP flights, taking care of Hotel bookings, Transportation and catering.
• Handling of Cargo flights worldwide, arranging all services on short notices, including permits.
Key Responsibilities:
• Scheduled and attended meetings with applicants in order to acquire information for loan applications, and answered their queries / questions about the loan process.
• Handled the verification process, evaluated the accuracy of documents submitted, and ensured that all details are appropriately mentioned as per the guidelines.
• Worked towards delivering optimum customer service, developed and sustained healthy relationships with new as well as existing clients.
• Involved in the collation of data, generation of leads, and development of repeat as well as referral business, with a view to increase business revenues.
• Managed the cold calling process necessary for organizing meetings with perspective clients, in an effort to add new business to the existing portfolio.
• Maintain end-to-end coordination with Civil Aviation Authority in order to ensure seamless operations for scheduled as well as non-scheduled flights.
• Handle accountability towards routine operational control for all flights, with focus on eradicating delays and miscommunications.
• Work in close association with the Airport Authority, manage information flow throughout the cycle, and strengthen various processes.
• Conduct thorough evaluation of meteorological information, in order to identify potential hazards to flight safety, and further assess the most economic route for flights.
• Handle the entire procedure involved in applying for block permits for specific time periods (years or months), in line with client requirements.
• Establish interaction with CAA for specific flight and acquire them for the permits, while ensuring compliance with all legal norms and clauses.
• Develop and prepare the validity of landing and over flight permissions, while incorporating necessary measures to control the same.
• Function as a point of coordination between the civil aviation and flight operation, for the purpose of acquiring over flight and landing permits, slots and diplomatic clearances for VVIP / VIP / private and commercial flights, as well as for cargo, ambulance, ferry flights and US military flights.
• Involved in preparation and deployment of Navlog for schedule and non-schedule operator, along with filing ATC Flight Plan for Euro control and respective en-route region via AFTN.
• Ensure that all necessary clearances are acquired on a priority basis and relevant payments towards concerned authorities are processes.
• Provide assistance to operators for analyzing and defining their scheduled operations costs, monitor ground and flight activities with compliance to pre-set policies.
• Deal with different airlines and aviation companies, provide services and assistance with regard to all operational work related of flights.
Key Responsibilities:
• Functioned as the main coordinator between civil aviation and flight operators to obtain the over-flight and landing permits, as well as slots and diplomatic clearances for VVIP / VIP / Private and commercial flights.
• Handled all necessary dealings regarding block permit applications for yearly or monthly timelines, as per the client requirements.
• Maintained end-to-end coordination with the CAA for particular flight, prepared and monitored the validity of landing and over flight permission.
• Worked as an advanced user of the in-house software, and ensured that aircraft technical data and airway route are updated in the CTO Terminal.
• Developed Navlog for scheduled and non-scheduled operators, filed ATC flight plan for Euro control and respective en-route regions via AFTN.
• Tasked with the responsibility to manage Charter Flights and VIP Passengers at Dubai International Airport, Ras Al Khaimah International Airport, Sharjah International Airport, Fujairah International Airport and VIP Terminals (Jet Aviation, Execujet Aviation Group).
• Provided supervision services for the scheduling and operations of commercial and cargo flights from Dubai and Sharjah International Airports.
• Conducted briefing sessions for operating crew, shared information on allowable take-off, landing weights, fuel, weather reports, field conditions, NOTAMS, etc, to ensure smooth flight completion.
• Devised and followed a framework to handle ground handling agencies for seeking airport assistance, fuelling, catering, GPU, RAMP transport, hotel accommodations etc.
• Utilized the Skyplan Tracker Software to dispatch and monitor aircrafts, updated Jeppesen, AIP and other operational documents.
Key Responsibilities:
• Extended support and assistance to the Flight Dispatcher for the preparation and finalization of Route Guide folders for schedule and non-scheduled flights.
• Generated flight plans, and ensured that critical information like maximum allowable take-off, landing weights, weather reports, field conditions, NOTAMS etc, is included in it.
• Focused on safe completion of flight by creating awareness and ensuring compliance with prescribed rules and regulations for air transport.
• Liaised with the relevant authorities in Met Office for the procurement of Met Folder Synoptic, wind temperatures etc, and with NOTAM office for NOTAM.
• Handled the preparation of dispatch release, the necessary legal document that renders authorization for any flight to depart.
• Tracked weather conditions, aircraft position reports, and aeronautical navigation charts constantly, to evaluate the smooth progress of flight.
• Ensured that the Pilot in command is updated about the significant changes in weather or flight plan, while also providing recommendations about alternative course, altitude, etc.
• Provided insights for conducting detailed training courses that covered topics such as aircraft systems, company operations policy, meteorology etc.
• Handled the filing of ATC flight plan for the FIR through RPL, and provided ICAO flight plan to the Captain, as and when required.