Sales executive
Al Ahli bank
Total years of experience :16 years, 1 Months
•listening to customer requirements and presenting appropriately to make a sale;
•maintaining and developing relationships with existing customers in person and via telephone calls and emails;
•cold calling to arrange meetings with potential customers to prospect for new business;
•responding to incoming email and phone enquiries;
•acting as a contact between a company and its existing and potential markets;
•negotiating the terms of an agreement and closing sales;
•gathering market and customer information;
•representing the organisation at trade exhibitions, events and demonstrations;
•negotiating on price, costs, delivery and specifications with buyers and managers;
•challenging any objections with a view to getting the customer to buy;
•advising on forthcoming product developments and discussing special promotions;
•creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
•liaising with suppliers to check the progress of existing orders;
•checking quantities of goods on display and in stock;
•recording sales and order information and sending copies to the sales office, or entering into a computer system;
•reviewing your own sales performance, aiming to meet or exceed targets;
•gaining a clear understanding of customers' businesses and requirements;
•making accurate, rapid cost calculations and providing customers with quotations;
•feeding future buying trends back to employers;
•attending team meeting and sharing best practice with colleagues
- Executing weekly telecom department Schedule
- Monitoring and training Telecom Team (team of 5)
- Conducting trainings and presentations for employees and managers
- Assisting Telecom Manager with budgeting and requisitions
- Interviewing new telecom comers
- Handling all legal papers related to the Telecom Team
- Managing the telecom department in the absence of Manager
**Employee of the month for front of the house, December 2010.
**Appreciation letter from the GM for the GAP analyses report 93.3%.
- Handling all in-house guests requests and outside callers requests.
- Room service order taker and up seller
- Secretarial services
- Handling Business center services
- Renting Laptop's and Printers
- Monitoring General security book
- Check in / Check out
- In charge on shift
- Rooming
- Handling cash
- Handling Business center
- Booking and reservations
- Concierge services
- Guest relations services
- Handling all internal and external calls
- Multitasking
- Shifting the calls towards to designated department
- Profile updating
- PBX Protocol
- Update and handle the General security papers for the government
- Body building and Fitness instructor
- Monitor Progress of guests
- Personal trainer
University: BA in Advertising, Communication arts department, Lebanese international university (LIU) - GPA: 3.2/4" - School: Lebanese Official Baccalaureate, Part II, Division: E.S Les Filles de la charité Clemenceau
