Bayt.com
هيثم عبدالبارى, IT Technical Support Engineer

هيثم عبدالبارى

IT Technical Support Engineer

diyar united company

Location
Kuwait
Education
Bachelor's degree, Computer Science
Experience
21 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 0 Months

IT Technical Support Engineer at diyar united company
  • Kuwait - Al Kuwait
  • My current job since April 2015

Responsible of software installation & uninstallation and desktop troubleshooting .
Experience in printers, scanners and multifunction printers troubleshooting .
Responsible for network, hardware troubleshooting and network cabling
Repair PCs, notebooks & printers .

Knowledge of Microsoft windows 10 deployment, maintenance& troubleshooting.
expert skills in supporting & troubleshooting of Ms outlook office
Good understanding of Microsoft office & office365 deployment
Repair PC/Notebook/Printer hardware at component level .
Proficient with usage of standard diagnostic and testing of equipment Software tools

IT Technical Support Engineer at ministry of awqaf
  • Kuwait - Al Farawaniyah
  • May 2006 to March 2015

Responsible of software installation & uninstallation and desktop troubleshooting - Experience in printers, scanners and multifunction printers troubleshootin - Responsible for network, hardware troubleshooting and network cabling
Repair PCs, notebooks & printers

IT trainer at HI net computer
  • Egypt - Asyut
  • August 2002 to July 2005

Trained people in simple program like Microsoft office
Install windows

Education

Bachelor's degree, Computer Science
  • at University of ASYUT
  • August 2002

courses: CompTIA A+ Certified •ITIL Foundation v.3 •Ccna(200-120) •Mcitp *MCSA :WINDOWS

Bachelor's degree, computer science
  • at asyut university, faculty of science, computer science
  • August 2002

Qualifications Maintinance computer hardware Configuration networks (Lan, Wan) Mangement All IT services

Bachelor's degree, علوم حاسب الى
  • at asyut unviersity \facult of science
  • August 2002

facult of science \ computer science

Specialties & Skills

WAN
+Endorse 0
LAN
+Endorse 0
Readings
+Endorse 0
Computer Hardware Troubleshooting
+Endorse 0
Theoretical Computer Science
+Endorse 0
Responsible of software installation & uninstallation and desktop troubleshooting .
+Endorse 0
Responsible for network, hardware troubleshooting and network cabling Repair PCs, notebooks & printe
+Endorse 0
Good understanding of Microsoft office & office365 deployment Repair PC/Notebook/Printer hardware at
+Endorse 0
Knowledge of Microsoft windows 10 deployment, maintenance& troubleshooting. expert skills in support
+Endorse 0
Proficient with usage of standard diagnostic and testing of equipment Software tools
+Endorse 0
Experience in printers, scanners and multifunction printers troubleshooting .
+Endorse 0

Languages

English
Intermediate

Training and Certifications

PMP (Certificate)
Date Attended:
October 2021
Valid Until:
September 2024
ITIL V4 (Certificate)
Date Attended:
January 2021
cyper seurity: endpoint security protiction (Training)
Training Institute:
udemy
Date Attended:
May 2020
Duration:
16 hours
cyper seurity: endpoint security protiction (Training)
Training Institute:
udemy
Date Attended:
May 2020
Duration:
16 hours
microsoft literacy. computer security and prefency (Training)
Training Institute:
on line
Date Attended:
May 2020
Duration:
2 hours
IT Service mangement based on ISO\IEC20000 (Certificate)
Date Attended:
March 2019
microsoft 365 :modern desktop administrator assocaite (Certificate)
networks (Training)
Training Institute:
المعهد الاثرى
ccna network associated security (Certificate)
itill (Certificate)
mcsa windows 10 (Certificate)
microsoft certified solutio expert windows 10 ( mobility ) (Certificate)
microsoft certified technology soecialist (Certificate)
mcitp windows 7 (Certificate)
micro soft spacilist enterprise desktop administrator (Certificate)
micro soft spacilist windows 7 , configuration (Certificate)
COMPTIA A+ (Certificate)
ccna routing&switching (Certificate)

Hobbies

  • Reading and known new knoledge in my field and