Farooq Ishaq, Technical Specialist

Farooq Ishaq

Technical Specialist

Max Media Communications (STC Business Partner)

Location
Saudi Arabia - Jeddah
Education
Diploma, Mechanical Engineering
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Technical Specialist at Max Media Communications (STC Business Partner)
  • Saudi Arabia - Jeddah
  • My current job since November 2022
Technical Expert in Sales at ANSAAM UNITED COMPANY
  • Saudi Arabia - Jeddah
  • September 2022 to October 2022

• Product specialist for VIS GmbH conveyor belts and components.

• Provide technical support to sales team and the client during pre-sales phase.

• Analyze incoming requests and propose appropriate products.

• Evaluate and propose retrofits or alternate products where necessary.

• Look after international purchase and vendor relations. Prepare quotes and proposals.

• Supervise on-site teams during scheduled maintenance or fresh implementations.

Technical Expert in Sales at MOHR INTERNATIONAL CO
  • Saudi Arabia - Riyadh
  • October 2013 to May 2017

• Product specialist for EBM Papst Fans & Drives. Primarily taking care of Saudi market and also re-exporting to Qatar. & Bahrain.
• Assist sales team in technical matters. Ensure accuracy of proposals sent to clients.
• Analyze incoming requests and propose appropriate products.
• Evaluate and propose retrofits or alternate products where necessary
• Manage a team of sales professional working in the field. Set goals and targets and liaise between teams and management for weekly performance reports.
• Manage professional teams for on-site work.
• Look after international purchase and vendor relations. Manage import & exports. Prepare quotes and proposals.
• Supervise custom product development as per client needs and award final approvals based on technical criteria.
• Propose and approve BoM for customized product development and assemblies. Sanction local purchasing if necessary.
• Warehouse supervision, ensuring products are packed and documentation is on order before dispatch or export.

Technical & Sales at MMB TRADING EST
  • Saudi Arabia - Jeddah
  • November 2011 to August 2013

• Product specialist for EBM Papst Fans & Drives
• Assist sales team in technical matters. Ensure accuracy of proposals sent to clients.
• Analyze incoming requests and propose appropriate products.
• Evaluate and propose retrofits or alternate products where necessary. Prepare quotes and proposals.
• Look after international purchase and vendor relations. Manage import & exports.

Technical Support at APEX SYSTEMS & SOLUTIONS
  • Saudi Arabia - Jeddah
  • December 2007 to September 2011

• Certified from HP, Microsoft, Symantec-Veritas, Cisco
• End to end supervision of projects until successful completion
• Assist sales team in technical matters
• Analyze and propose technically competent solutions meeting client requirements. Prepare quotes, following up with project leads and sales pipeline.
• Build and approve BoQ for on-site projects of UPS, HPS, SAN and WAN.
• Liaise with vendors on technical matters.

IT Technical Support at Arabian Computer Projects (ACP Juffali)
  • Saudi Arabia - Jeddah
  • August 2006 to October 2006

(Temporary Job)
Maintaining servers and workstations. Keeping virtual machine images updated as per latest training requirements. Building and deploying new images as per required course material. Ensuring that all workstations and classrooms are ready with required hardware and software before the start of new students batch. Ensure that all hardware in store remains functional when needed by regularly testing them for operational readiness.

IT Technical Support at Essa Umra Services Co., Ltd.
  • Saudi Arabia - Jeddah
  • November 2004 to July 2006

Technical support for company wide IT systems maintaining Windows servers and workstation, network equipment and branch wide connectivity. Maintaining firewall and network security to ensure company data remains confidential. Ensuring that all EDI with Banks, MoHU and airlines are up to date.

IT Technical Support at Redline Marketing Est.
  • Saudi Arabia - Jeddah
  • July 2002 to March 2003

Temporary job during study gap for the purpose of gaining experience by exposure to corporate sector. My duties and responsibilities were to maintain company network, windows servers & workstations. Verifying daily backups of MS SQL Server. Maintain web server & firewall, regularly updating internet filtering rules. To assist web development where required in multitude of technical matters.

Education

Diploma, Mechanical Engineering
  • at Jinnah Polytechnic Institute
  • March 2020

Passed in B grade. Under process for final attestations from Pakistan and Saudi Embassy. Provisional certification is attached.

High school or equivalent, AS Level
  • at Al-Hejaz International School
  • June 2004
High school or equivalent, O'Levels
  • at Hala International School
  • June 2001

Specialties & Skills

Problem Solving
Negotiation
Marketing
Microsoft Office
Understand technical documentation and drawings
Research
purchasing
supervising
sales coordination

Languages

English
Expert
Arabic
Intermediate
Finnish
Beginner

Memberships

SCE
  • PENDING
  • October 2022

Training and Certifications

Toyota 5S Methodology (Training)
Training Institute:
UNAP X Toyota
Date Attended:
March 2021
Duration:
5 hours

Hobbies

  • Reading, Psychology, Politics, Documentary, History, Art, Culture, Cusines, Travelling