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OSSAMA MOHAMED ISMAIL, Freelance Consultations ;Part of an Expert Network

OSSAMA MOHAMED ISMAIL

Freelance Consultations ;Part of an Expert Network·Infomineo

Egypt

Higher diploma, Food Safety Management System

Work experience

Total years of experience: 39 years, 9 months

Freelance Consultations ;Part of an Expert Network

April 2016 - Present

Infomineo

Cairo, Egypt

April 2016 - Present

Freelance Consultations;Part of an Expert Network

Company industry:
Other Business Support Services
Job role:
Quality Control

Quality , Training Director & Officiating General Manager

November 2015 - Present

Yourz ltd.

Cairo, Egypt

November 2015 - Present

- Principal Consultant; qualification Projects of : ISO 9001:2015, ISO 14001:2015,
OHSAS 18001:2007 (will be ISO 45001: October 2016) ISO 22000:2005.
-Leading and managing the all functions related to quality, training & office
Management.
- Prepare specifications/ standards / Technical requirements in each project portfolio
as :
1.Cool Pharmaceutical WHs. As per WHO / EU : GDP / GSP
2.Cool Pharmaceutical trucks (Transportation) As per WHO / EU : GDP
3. FMCG WHs. & transportation
4.Chemicals WHs. As per ADR-2015 (UN-European Agreement -International
carriage of dangerous goods by road & EU-GDP-2013
5.Food WHs. : cool & cold
6. Lead Consultant in ISO management systems consultation projects
7. Audit / assess preparedness of each project before regulatory license .

Company industry:
Business Consultancy Services
Job role:
Quality Control

Trainer & Consultant

January 2011 - Present

Freelance : Lighthouse, ANZcc ,Master-Consultant & Ecoman

Cairo, Egypt

January 2011 - Present

Training, Preparation & Consultation :-
Quality, Environment, Occupational Health & Safety, Food Safety, Corporate Social Responsibility (ISO 26000:2010, SA 8000:2008), ERP :SAP : QM Module, HR, Process Improvement / Operation Excellence Initiatives : Lean Six sigma, , Kaizen, EFQM, ISO 50001 EnMS(Energy Management System) & e-Learning.

Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

Food Safety & Hygiene Auditor

March 2012 - September 2016

Bio 9000-Spain

Cairo, Egypt

March 2012 - September 2016

1.Perform Food Safety / Hygiene Audits to Contracted : Hotels
2.Perform Food Safety / Hygiene Training to Contracted : Hotels

Company industry:
Hospitality & Accomodation
Job role:
Quality Control

Quality Manager

June 2013 - November 2015

United Logistics co./ Imdad

Cairo, Egypt

June 2013 - November 2015

a. Develop, operate & maintain quality unit that is independent of operations responsibilities.
b. Develop & maintain QMS (Quality Management System) based on GMP (Good Manufacturing Practices) then on ISO 9001:2008.
c. Respond to customers audit findings / complaints with suitable CAPA (corrective and preventive actions).
d. Assure quality of service level agreement with customers; translate customer requirements (VOC: voice of customers) to CTQ ( critical to quality) i.e. services specifications to be implemented and monitored.
e. Implement new quality, environmental and safety systems required by regulatory authorities, customers & corporate (Alturki Group )
f. Comply with Egyptian regulatory authorities :-
f.1 MOH ( Ministry of Health) - CAPA ( Central Authority of Pharmaceutical Affairs ) .
f.2 Civil defense administration (emergency plan, evacuation plan, fire drill).
f.3 Ministry of Manpower and immigration : Labor office / occupational health office.(labor inspection, overtime pre-approval, emergency plan, evacuation plan).
f.4 Ministry of State For Environmental Affairs :EIA ( Environmental Impact Assessment) .

Company industry:
Warehousing
Job role:
Quality Control

Quality Manager

September 2011 - June 2013

Bavely For Pest Control

Cairo, Egypt

September 2011 - June 2013

1.Establish, Implement, Maintain & Update Bavely Food Safety Management Systems : FSMS to comply with International Food Safety / Security (Standards-Systems)
2.Train Bavely Staff & Contracted Clients on Food Safety / Security.

Company industry:
Other Healthcare Services
Job role:
Quality Control

HR & Planning Manager

April 2010 - January 2011

Quality Standard

Egypt

April 2010 - January 2011

1.Supervision & Monitoring All Human Resources / Capital Tasks
Execution.
2.Follow Up Performance Management System for Both Work Force & Production Lines :Objectives, KRAs, KPI's, CSF, BSC, Reward / Recognition, 360-degree feedback(Multi-Rater) &PFP.
3.Supervision to Panel Interview, Recruitment & Selection Process, Talent Management & Succession Planning .
4.Organizing Internal / External Training according to TNA & Industry / Technology requirements to improve people Caliber
5.Supervision on compliance to ISO -IMS (Integrated Management System :ISO 9001:2008, ISO 14001:2004, ISO 22000:2005 & OHSAS 18001:2007), FDA, Egyptian Quality Mark :Requirements, Action Plans, Programs, Audits & CAPA.Single Inter-phase with Certification Bodies, External / Internal Stakeholders.
6.Monthly & Annually Production Planning (RM, WIP, Packaging Materials...etc.) for all Production Units according to monthly sales plan & annually Forecast .Follow up Actual against planned production.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Plant Manager

November 2008 - March 2010

Quality Standard

Other

November 2008 - March 2010

1. Direct and coordinate plant operations within company policies and procedures.
2. Maintain a clean and safe plant.
3. Establish and direct plant policies and procedures.
4. Responsible for plant production goals.
5. Establish and maintain a positive community / MOHP/ Industrial Control Authority relationship.
6. Confer with department heads to ensure coordination of purchasing, production, and shipping.
7. Responsible for establishing all shift production schedules.
8. Select and train plant supervisory and administrative staff.
9. Conduct employee performance reviews.
10. Schedule and conduct plant meetings.
11. Responsible for the product quality control for the plant.
12. Attend scheduled corporate training and meetings (Steering Committee) .
13. Supervision & Monitoring All Human Resources / Capital Tasks
Execution.
14. Follow Up Performance Management System for Both Work Force & Production Lines :Objectives, KRAs, KPI's, CSF, BSC, Reward / Recognition, 360-degree feedback(Multi-Rater) &PFP.
15. Supervision to Panel Interview, Recruitment & Selection Process, Talent Management & Succession Planning .
16.Organizing Internal / External Training according to TNA & Industry / Technology requirements to improve people Caliber

Company industry:
Industrial Production
Job role:
Management

Quality Manager

May 2008 - November 2008

Bavely Pest Control

Other

May 2008 - November 2008

Visiting homes, factories, warehouses, shops & farms to inspect & assure work is done as per the following norms:-
1.1generic international standards: ISO 9001:2000, HACCP, cGMP-FDA, cGMP-EC, BRC, Global GAP, IFS & ISO 22000:2005
1.2specific industry standards & Audit Criteria requirements of: Mc Donald’s, Yum, PFI (F-L), Carrefour supplier’s charter, DANONE, Nestle, Coca Cola & Tesco
2. Analyze & follow up Customer Survey questionnaire /CSI (Customer Satisfaction Index)
3. Advice, Consult & Train Customers / Clients Staff on latest updated Pest Control /Management; Methods, Systems, Equipments, Tools, Materials, Insecticides &Trends of Pest/insect Activity log.
4. Review Visit reports to ensure compliance with IPM systems & best practices of NPMA
5. Review co documentation & QMS: quality Management System including all insecticides MSDS, PDS & Registry validity with Egyptian MOHP (Ministry of Health & population)
6. Assure all insecticides /Pesticides used are of Public Health & Environment Friendly
7. Internally train Staff on International standards , Best Practices, Best in Class, Continuous Improvement, Service Quality Dimensions & latest updated management of pest & insects
8. Joint 1st inspection (with co. Chief Officer) for new potential clients to assess risk on sites

Company industry:
Other Business Support Services
Job role:
Quality Control

QA Manager

February 2007 - March 2008

Bericap

Other

February 2007 - March 2008

(QA Roles : Plus Safety, Occupational Health , Environment officer, training & IMC / ITC Coordinator)

1.Plans, Coordinates and Directs Quality Assurance Systems, Programs, Strategies & Activities designed to ensure Continuous high quality Production of products, service accompanied, & Customer Satisfaction consistent with established standards, best Practices & Business Excellence.
-Prepare Co. Training Plan based on TNA ( Training Needs Assessment)
- Prepare Co. BDP (Business Development Path)
2.Implement, Maintain & Audited against SA-SGP-TCCC (Social Accountability - Supplier Guidance Principles - The Coca Cola Co.).
3.Prepare & Implement ISO 9001:2000
4.Prepare for OHSAS 18001:2007

Company industry:
Industrial Production
Job role:
Quality Control

QA/QC Manager

December 2004 - January 2007

IFF

Other

December 2004 - January 2007

(Plans, Coordinates and Directs Quality Control & Quality Assurance programs designed to ensure Continuous Production of products consistent with established standard.)
From 21/12/2004 to 31.01.2007.
1.I implemented SAP R/3 Release 4.6 C & 5 QM Module, QM Notifications & SAPERION®
2. ISO 9001:2000 Implementation Phase
3.Prepared, Implemented & Certified : Halal Certification IFANCA
4. Audited by AIB (American Institute of Baking-Food Safety - Unannounced 3rd party Audit)
5.Preparation for BRC Version 4 (2005) Certification.

Company industry:
FMCG
Job role:
Quality Control

Retail Pharmacy Manager

July 1985 - October 2003

Retail Pharamcies : Egypt , KSA & UAE

Cairo, Egypt

July 1985 - October 2003

1.I Implemented ISO 9001: 2000 & SAP R/3 Release 4.6 C MM & SD Modules
2.Plans, directs, revises, and modifies pharmacy procedures.

3.Assigns, assists with, and supervises the work of a staff of professional and technical personnel in compounding, mixing, and dispensing of a wide variety of drugs used for or sold to patients & Clients

4.Requisitions all supplies required and reviews, analyzes, and becomes familiar with new pharmaceutical preparations recommended for patient use in order to be of assistance to the staff of the Pharmacy.

5.Establishes and maintains an approved system of record keeping and bookkeeping; prepares annual budget.

6.Supervises the taking of inventories.

7.Acts as agent with total responsibility for all narcotic drugs

8.Performs related work as required.

Company industry:
Pharmaceutical Manufacturing
Job role:
Medical, Healthcare, and Nursing

Education

SGS-UK

September 2016

September 2016

Higher diploma, Food Safety Management System

Egypt

ISO / FSSC 22000 License 40865623/130351121
View attachment

Cairo University, Faculty of Pharmacy

May 1985

May 1985

Bachelor's degree, Pharmacy & Pharmaceutical Sciencies

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Skills

Lean Six Sigma Black Belt
Expert
Lean Six Sigma Black Belt
Expert
ISO 22000
Expert
ISO 22000
Expert
GMP
Expert
GMP
Expert
3PL
Expert
3PL
Expert
ISO 14001 2004 Lead Auditor
Expert
ISO 14001 2004 Lead Auditor
Expert
6 Sigma Training
Expert
6 Sigma Training
Expert
ISO 9001:2008 Auditing & Training
Expert
ISO 9001:2008 Auditing & Training
Expert
Public & Corporate Training
Expert
Public & Corporate Training
Expert
Lean Manufacturing Training
Expert
Lean Manufacturing Training
Expert
AIB-Food Safety Audits
Expert
AIB-Food Safety Audits
Expert
BSC : Balanced Scorecard
Expert
BSC : Balanced Scorecard
Expert
TQM: Total Quality Management
Expert
TQM: Total Quality Management
Expert
SAP QM Module : Training & Implementation
Expert
SAP QM Module : Training & Implementation
Expert
ISO 22000:2005 Auditing & Training
Expert
ISO 22000:2005 Auditing & Training
Expert
OHSAS 18001:2007 Auditing & Training
Expert
OHSAS 18001:2007 Auditing & Training
Expert
ISO 14001:2004 Auditing & Training
Expert
ISO 14001:2004 Auditing & Training
Expert
Lean Six Sigma Black Belt
Expert
Lean Six Sigma Black Belt
Expert
ISO 14001 2004 Lead Auditor
Expert
ISO 14001 2004 Lead Auditor
Expert
3PL
Expert
3PL
Expert
GMP
Expert
GMP
Expert
ISO 22000
Expert
ISO 22000
Expert

Languages

Arabic
Expert
English
Expert

Memberships

Egypt Syndicate of Pharmacist

Free Pharmacist

May 1985

Professional Association for quality

Member

June 2011

Training and Certifications

Certifications
Certified Quality Consultant for QMS
American Institute of Professional Studies
Nov 2011 - Nov 2011

Recommendations

Hesham Reda

Apr 2012

Apr 2012

Division Sales ManagerClient

when it comes to a flame of motivation , stamina & dedication , a name jump to my mind to the front line of the pros i have met in my life , D.r/ Ossama Ismael , simply speaking taught me to link my vision and strategic goals to a visual goal i have seen my self enjoying the fruit of my journey of skills portfolio development , so i have now unstoppable self motivation , going the extra mile in his work in every single day i have met him , D.r/ Ossama would be a chance to any multinational entity that seeks to nourish their training department with an organized to the limit professional that would push him self to UN touched limits for your sake , don't miss this chance

Dr Tarek Hassan

Feb 2011

Feb 2011

Corporate HR ManagerManager

I had the great pleasure and honor to interact with Dr. Ossama Ismail for the last two years both professionally and personally. Dr. Ossama had contributed tremendously to the success of the company in general and to the areas of HR, planning, ISO certification, and re-certification in particular. He is one of those talents that no specific job description can contain or embrace him as he is a multi-tasks and multi-skilled person, therefore a skill matrix should be designed especially for him in an attempt to cover part of his capabilities and in-depth knowledge. He never put me down in any of the tasks I assigned to him. He excelled in the application of the HR functions and led to the fulfillment of the Corporate HR strategy and business plan goals and objectives. He had pivotal role in the certification and re-certification of ISO series. His rigorous follow up techniques ensured the completion of any tasks as scheduled, planned and in a very timely manner. Dr. Ossama knowledge and experience enabled him to be our core facilitator and trainer in our in-house training plan execution and yearly training activities. His calm assuring personality qualified him to be a great mentor and coach in different conflicts and disputes. As Dr. Ossama decided to resign to pursue training, coaching and consultation projects, I have no choice but to wish for him the best of luck in his future endeavors. I am more than happy to recommend him for any future assignments and I will be, without any hesitation, act as a reference to him whenever needed.

Hobbies

  • Reading & Walking
    Integration of Pharmaceutical / Cosmetics /Clinical :GMP, GDP, GSP, GTDP & GCP in 1 Robust QMS 1.Cosmetics GMP 1.1 ISO 22716 :2007 1.2 ISO/TR 24475:2010:Cosmetics -- GMP- General training document 2.Pharmaceutical GMP Regulations 2.1 Egyptian MOH 2009 2.2Guidance for Industry Quality Systems Approach to Pharmaceutical cGMP Regulations 2006 2.3 PIC/S : Pharmaceutical Inspection