Patrick Ledesma, Recruitment Coordinator - Freelancer

Patrick Ledesma

Recruitment Coordinator - Freelancer

Middle East Broadcasting Center(MBC Group)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
22 years, 1 Months

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Work Experience

Total years of experience :22 years, 1 Months

Recruitment Coordinator - Freelancer at Middle East Broadcasting Center(MBC Group)
  • United Arab Emirates - Dubai
  • My current job since September 2019
Sr. Product Specialist - (Customer Success)/Talent Acquisition at Bayt.com
  • United Arab Emirates - Dubai
  • August 2010 to August 2019

Customer Success
- Working closely with Relationship Managers across Dubai office to provide support on our recruitment solutions; \[https://www.bayt.com/en/employers/\]
- Ensure user understands benefits of using Bayt’s website function by providing them with the appropriate tools and knowledge
- Maintaining a strong and positive relationship with employers across all levels by providing exceptional
post-sales support to motivate repeat usage.
- Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users
- Collaborate closely with internal teams to ensure optimal user exxperience
- Obtain testimonials from clients on the benefits of Bayt.com’s services
- Continuously conduct market research on customers’ needs and share it with department heads in order to improve Bayt.com products and services


Talent Acquisition/Sourcing:
- Establish employer’s recruiting requirements by carefully assessing job descriptions and qualifications
- Supporting employers by effectively sourcing relevant profiles for various roles through Bayt’s database
- Assisting employers to contact candidates for initial screening process
- Following up with employers and confirm their satisfaction on the short-listed CVs
- Posting, maintaining and updating online advertisments on employer’s behalf

Senior Researcher at Bayt.com
  • United Arab Emirates - Dubai
  • August 2007 to July 2010

- Qualify employers through cold calling
- Place targeted outbound calls to multi-territories introducing Bayt.com’s products and services
- Identify qualified leads and that have originated from
- Ensure balance between leads generated from online and print medium
- Record every call outcome and communications accurately in CRM

Telemarketer/Customer Service Representative at Teleperformance Philippines
  • Philippines
  • February 2002 to May 2007

Education

Bachelor's degree, Business Administration
  • at Polytechnic University of the Philippines
  • March 2001

Specialties & Skills

Recruitment
Client Relationship Management CRM
Microsoft Office, Excel & Power Point

Languages

English
Expert
Tagalog
Expert

Hobbies

  • Sports, Cars & Gadgets