Kaamila Tahseen, Change Management Team Manager

Kaamila Tahseen

Change Management Team Manager

cognizant technology solutions

Location
India - Hyderabad
Education
Diploma, International Business
Experience
16 years, 0 Months

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Work Experience

Total years of experience :16 years, 0 Months

Change Management Team Manager at cognizant technology solutions
  • India - Hyderabad
  • My current job since February 2014

Leading,
1. Exchange Traded Derivatives Change Team
2. Collateral - Over The Counter Margins Change Team
Exchange Traded Derivatives Change Team
• Handling Exchange Mandatory changes f2b for ICE/EUREX trading and clearing applications (ClearVision/GMI)
• Tracking analyzing and working on all the relative Exchange Circulars
• Facilitating all the Audit and Control changes and getting them released monthly / quarterly fashion
• Conducting/Participating Disaster Recovery Testing for the Exchange trading/clearing applications
• Part of Strategic Reform Initiatives Projects
• Following SDLC and Agile methodology for all the deliverables
• Requirements gathering, Analysis, Stakeholder management, Client/Exchange engagement, Coordinating Testing with QA/Users, Tracking issues/Risks/Challenges etc
• Preparing documents like,
o TOR doc
o Impact Assessment
o Task List
o BRD
o Test Approach
o Test Plan
o Test Scripts
o RAID matrix
o Go Live Run Book
o Post Implementation Review doc, etc.
• Preparing presentations like,
o Project Charter
o RAG Status updates
o As is To be Flow charts
o Gaant Charts
o Steering committee presentations
o Internal External governance decks
Collateral - Over the Counter Margins Change Team
• Handling Small Change book of work for OTC Margins application changes (XColl/MPW)
• Working on Application Migration/Transition from Xcoll to MPW as part of Strategic Change Program
o Schedule, Risk, Quality and Communications management have been my key areas of expertise in Project management
o Conducting requirement gathering sessions with onshore/ offshore teams for properly defining scope on small and medium changes
o Preparing important Project Management documents like (Business Functional requirement documents, Project Charters, Project Presentations, Risk Reports, Data Analysis Reports, Gaant Charts etc)
o Preparing and constantly monitoring Requirements traceability matrix for functional and non-functional requirements
o Identifying risks areas, working to monitor /controll risk with Risk Reporting procedures to increase the efficiency and mitigating future Risks.
o Writing UAT test cases with help of functional documents which help perform UAT with the testers
o Conducting Training sessions with operations on changed process structure
o Preparing Training documents for operations
o Conducting defect calls with Quality and IT
o Monitoring and Tracking all the defects and requirements in Quality Center
o Performing all the Release Management process for all the change deliverables

Senior Change Analyst / Assistant Manager/ Business Analyst at Wipro Limited (United Swiss Bank: UBS)
  • India - Hyderabad
  • September 2007 to June 2013

• Best People Management / Team Management skills.
• Grooming fresher’s and new joiners
• Lead Change Management process in different streams of Capital Market projects
• Handled one of the biggest strategic projects and was also part of Analytics Pilot.
• Worked in different complex projects like apps decommission and platform consolidation
• Managed complete book of work for Middle Office Small Change
• Performed Analytics for given data, showcasing top areas for improvement.
• Managed complete T24 Book of work for Prime Brokerage, Asset Servicing and Equity Settlements
• Analyze and prioritizing the small change raised by the stakeholders, level 2 support from operations.
• Assist IT with all the relevant data, information for all the changes prioritized
• Build test cases for UAT testing
• Facilitate users, stakeholders and IT during UAT/Manual testing's.
• Prepare Business Requirement documents (BRD's).
• Actively lead business change presentations.
• Liaise with different teams globally APAC, EMEA & US to deliver the changes.
• Maintain effective stakeholder communication by conducting regular weekly calls/steering committee calls to update all the status of the requests.
• Conduct trainings sessions to all the users post development.
• Gather Sign offs on requirements and developments from Stakeholders and IT to introduce changes in production.
• Actively participate in creation of front to back as-is to-be flows.
• Identify areas of improvements for streamlining process.
• Conduct brain storming sessions with operations for different teams like Middle Office, Settlements and Asset Servicing.
• Performed complete FI reconciliations for depot and nostro.

• Accurately made Payments in FI for Euro clear agent bank.

• Managed Fixed Income Prime Brokerage Reconciliations on the whole.

• Performed Cash Realignments to cover the positions on daily basis for Fixed Income Prime Brokerage (FIPB).

• Managed to pass EFC's to trader's books using FLEXCUBE.

• Handled complete Pre-matching for Fixed Income EuroClear

• Ensuring daily deliveries and Service Level Agreements (SLA's) are attained.

• Liaising with London team on Process pupations.

• Implemented effective measures for process improvements.


• Generating reports on daily activities and sending to higher management.

• Conducting training programs during Joint Reconciliations

• Planning with attention to details toward delivery commitments, Quality Management for the projects delivered

Education

Diploma, International Business
  • at St. Mary's University college Twikenham
  • March 2012

Post graduation Certification

Bachelor's degree, Electronics and Communication Engineering
  • at Jawaharlal Nehru Technology Institue
  • November 2008

Bachelors in Engineering

High school or equivalent, Mathematics, Physics, Chemistry, Sanskrit, English
  • at Sri Chaitanya day scholars
  • April 2003

Board of Intermediate

High school or equivalent, English, Sceience, Social, Telugu, Mathematics, Hindi
  • at Kennedy High School
  • April 2001

Board of secondary education

Languages

English
Expert
Hindi
Expert
Telugu
Expert

Training and Certifications

PRINCE2 Foundation (Certificate)
Date Attended:
February 2015
Prince Practitioner (Certificate)
Date Attended:
February 2015
Valid Until:
February 2020
PMP (Training)
Training Institute:
WIZIQ
Date Attended:
September 2013
Duration:
32 hours
ITSM Foundation ISO/IEC 20000 (Certificate)
Date Attended:
February 2015
Valid Until:
January 9999
ITIL 2011 Foundation (Certificate)
Date Attended:
February 2015
Valid Until:
January 9999
Six Sigma (Training)
Training Institute:
Wipro
Date Attended:
May 2012
ESI Ceritified Facilitator (Certificate)
Date Attended:
September 2012
Valid Until:
January 9999