Acting as HR Business Partner
MBC Group
Total years of experience :14 years, 3 Months
Manages the day-to-day operations of the Human Resource office, manages the administration of the human resources policies, procedures and programs. The HR Generalist carries out responsibilities in the following functional areas: development of HR Dept., Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.
- Recruitment
- On-boarding
- Operations
- Leave Management
- Training
- HR & Organizational Development
- Implemented all recruitment process starting from receiving employment need request till the placement for the vacancy (ADS post, screening CVs, call candidates, conducting behavioral interview, organizing technical interview … etc.)
- Planned and conducted the new employee orientation to foster positive attitude toward Company goals with an HR consultant.
- Conducted exit interviews with leavers to be more aware about the information related to the company turnover and enhance our retention plan.
- worked on the company's job analysis to create job descriptions for different jobs inside the structure supervised by an HR consultant.
- Communicated with different recruitment channels (universities, schools, NGO, ...Etc. ) to fulfill our recruitment needs from different calibers.
- Participated in creating Multi M Group’s Mohm furniture competency framework.
- Participated in implementing the promotion processes to choose the best caliber to be promoted (360 Degree Feedback).
- Developed with HR consultant an HR system (policies, procedures, manuals, recruitment’s tests and forms).
Developed an employee handbook and kept it updated with new necessary information with the HR consultant.
- Designed a career path to keep the employees motivated and fill out future vacancies within the organization.
Achievement:
Succeeded in implementing an " HR system " for chamber of wood working & furniture industry CWWFI
As Senior Recruitment Consultant at Bayt.com, my main responsibility is to go deep in the recruitment opportunities of my subordinates, with the objective of helping them to move such opportunities in higher ranks and follow up on the recruitment for Bayt.com Egypt offices, selecting top talent to join at both junior and senior levels, ensuring recruitment targets are met within the assigned deadlines.
E-Recruitment Solutions:
- Determining customer’s recruitment needs and preparing proposals to sell the recruitment services that address these need
- Giving online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy
- Identifying up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service
Recruitment:
- Work closely with the HR department in all recruitment functions to meet the manpower needs of Cairo office
- Perform searches for qualified candidates according to the relevant criteria, using networking
- Coordinate interviews with the relevant managers and conduct regular follow up with them
- Working closely with line managers to coordinate interviews and assessments, follow up on employee progress and provide any additional support for their teams
- Carry out other HR related responsibilities as requested by the management
Training & Development:
- Handling the new joiners training and on-boarding
- Collect any training needs/topics as per the team’s need and report them
- Training/Stars Session based on the weak points that is highlighted to be conducted and Send a report by end of each month to (Training dept.) on no. of sessions conducted and ensure completion of the quizzes in timely manner.
- Recommend Training providers in local market
- Share articles/news with the team members to keep them educated about the markets they are handling
- Increasing Bayt.com product portfolio per customer through active sales
- Transitioning customers who previously purchased from Bayt.com while maintaining the highest level of customer’s loyalty
- Maintaining and growing transactions and revenue volumes from assigned database of customers
- Identifying up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service
- Effectively managing the growth of approximately 120 up to 300 or more assigned customers through transactional and solution-oriented selling approach
- Determining customer’s recruitment needs and preparing proposals to sell services that address these needs
- Giving online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy
Duties:
- Conduct a minimum of 80 calls and 3 meetings per day
- The objectives are to drive activities, ensure growth & confirmation of my team members and Raise a competitive spirit among the team members and across other teams.
- Prepare the board for the daily huddle, and updating it with the commitment Vs. Prorate (activities & cashing, individuals & teams)
- Tracking leaky buckets in CRM (Unstamped Opps, over dues..etc) / Opportunities Ranking
- DSR Updates to be shared to track achieved Vs. Daily Commitment (send the DSR along with comments to encourage them reaching their daily objectives)
- Showing the achieved vs. prorate (activities & cashing) along with the action plan for each team member
- Weekly follow up on the opportunities to be updated on the forecast sheet along with notes on how to manage the opportunities properly
- Training Session based on the weak points that is highlighted to be conducted
- Share articles/news with the team members to keep them educated about the markets they are handling
- Go deep in the opportunities of their team members, with the objective of helping them to move such opportunities in higher ranks
Key Responsibilities
- Increase Bayt.com‘s product portfolio per customer through active sales and maintain existing client portfolio
- Conduct 50 calls and 2 physical meetings per day
- Determine customers' recruitment needs, and prepare proposals to sell services that address these needs
- Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
- Track monthly sales and accurately forecast sales for a rolling 90-day advance period
Must have a valid driving license and car
Skills
- Minimum two years of experience with a proven track record in sales
- Excellent communication skills in English & Arabic; both verbal and written
- Must be client-oriented with excellent interpersonal skills
- Ability to work effectively both independently and as part of a team
- Strong organizational and time-management skills
- Source and screen CVs from the company database for the required positions to be filled in.
- Conduct phone interviews with potential candidates.
- Schedule potential candidates for the required assessments and tests.
- Administer the assessment and testing process.
- Coordinate and organize for required interviews as per management request.
- Data entry of required information on HRMS.
- Maintain accurate, proper and complete filing for the recruitment function.
Faculty of Business Administration, Economics & Political Science. Dissertation On Human Resources: The Effect of Training & Development on Employee Performance and Career Development. Current Academic Standing: Graduate Awarded Degree: UK Final Awarded Average: 82 Classification: Very Good With Honours
