Digital & social media officer
MTC Holding Group
مجموع سنوات الخبرة :13 years, 3 أشهر
Social media design & managment, mtcexpress
Building phase:
Domain booking - E-mails and
linking the domain to the server
Purchase and install SSL certificate
Upload photos, prices, and product descriptions
Processing and preparing the template site
Processing the electronic payment gateway and conducting a test.
Testing website and applications
Preparation, processing and implementation of site content, banners, videos ... etc
Launch stage:
Launch the website and begin tracking requests for the site's customers
Helping customers via chat service
Development stage:
Processing and implementation of newsletter and promotional messages via e-mail
Prepare, process and implement paid reach campaigns via Facebook and instagram
Plan and execute all web, marketing database, email, social media, sms and display advertising campaigns.
Design, build and maintain social media presence.
Manage and maintain the organisation’s website(s).
Edit and post videos, podcasts and audio content to online sites and E-store .
Work on printed material to supplement online products.
E-store duties :
Devise, select, or purchase renewing domain and web address, SSL.
Receive and process payments from customers, using electronic transaction services..
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites.
Develop and manage the Online Shop whilst also being innovative with
regards to marketing campaigns.
the full labor issues status, employees performance, problems, and evaluations
Manages, coordinates and administers the various day-to-day support activities of the Human Resources and Administration Department, to include recruiting services, HR data management, staff services.
- Helping in Recruiting Process through Liaising with Recruiting Agencies /Advertisement.
- Provides supplies by identifying needs for reception, switchboard and mailroom.
establishing policies, procedures, and work schedules.
- evaluating work performance, providing feedback, direction and guidance; keeping personnel abreast of new or revised information.
- Develops policies and procedures to outline employee responsibilities and correct actions to be taken.
Monitoring punctuality and employee’s attendance. -
- Reads and respond to emails.
- Collaborate with the marketing team to develop and enhance marketing initiatives, ensuring a comprehensive and effective approach.
Responsibilities:
•Read and reply to emails, summarize and report writing to the Director administrator.
• Installing and testing new software
• Making software available to appropriate users
• Distributing files as required for staff use
• Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations
• Receiving and setting up hardware.
• Diagnosing and troubleshooting hardware failures
• Checking new computer equipment and installing as expected
• Liaising with external support agencies to resolve faults speedily
• Maintaining computer peripheral equipment e.g. printers, scanners, projectors and whiteboards
computers
• Providing technical support, assistance and advice to computer users and customers
• Prepared disaster recovery plan
• Develops and maintains customer relationships
i
Responsibilities:
•Read and reply to emails, summarize and report writing to the Director administrator.
• Installing and testing new software
• Making software available to appropriate users
• Distributing files as required for staff use
• Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations
• Receiving and setting up hardware.
• Diagnosing and troubleshooting hardware failures
• Checking new computer equipment and installing as expected
• Liaising with external support agencies to resolve faults speedily
• Maintaining computer peripheral equipment e.g. printers, scanners, projectors and whiteboards
• Maintaining wired and wireless networks, desktop and server computers
• Studied client companies and organizations
• Providing technical support, assistance and advice to computer users and customers
• Responding to inquiries from computer users
• Overseeing the daily computer systems performance in the company and evaluating programs’ productivity .
2.73 total 4
