Shared Services Supervisor
Saudi Musheera Co. Ltd.
مجموع سنوات الخبرة :16 years, 0 أشهر
• Reduced spending on shared services costs by 30% and increased staff satisfaction rankings by 25%.
• Improved staff morale and reduced employee turnover by 20%.
• Analyzed efficiency and performance metrics to identify areas of improvement and recognized cost-saving opportunities and forecast needs yearly.
• Optimized processes through improved communication and increased staff workflow clarity by re-structuring the communication chart by 70%.
• Partner with managers annually to support the delivery of appropriate training and development programs and to coach to solve employee relations issues.
• Directed staff and managed the annual capital budget.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and yearly common goals.
• Developed and administered Yearly budgets and reduced cost planning by 20%.
• Reduced workflow inconsistencies by 25% by recruiting and hiring capable staff members.
• Increased operational efficiency by developing improved filing systems for confidential records and reports by 90%.
• Developed detailed maintenance plans based on broad guidance and Direction by 65%.
• Preparing quotes for new products and services and comparing them with the budgets by 100% from budget planning and assure quality standards.
• Supervised 75% of the investigations, reported issues, and escalated those that required further assistance.
• Helping with the recruitment and hiring processes at Senior and manager levels to reduce the turnover by 40%.
• Collecting and analyzing data and sending reports to the direct manager by 100%.
• Evaluated employees' strengths and assigned tasks based on experience and training by 100% of the current staff.
• Improving HR policies and the way the company treats employees to improve team relationships through reviewing and updating by 95%.
• Planning for the yearly department budget and following the yearly budget as planned annually.
• Conducts performance evaluations, in a timely and constructive way with increasing staff productivity by 25% more.
• Creating Job descriptions via analysis of the current jobs and duties and comparing them with the official jobs, yearly.
• Responsible for setting new policies and ensuring that all workers follow those policies and update them by 100%.
• Providing guidance on corrective actions and corporate policy, annually.
• Building full partnerships with all levels of employees from individuals to teams, from entry-level to executive leadership, and listening to them.
• Organizing Team Building and Social activities to encourage the employees at the workplace to satisfy by 85%.
• Establishing a compensation and benefits structure by 100%.
• Coaching and advising staff on solving problems and implementing resolutions for performance management challenges yearly.
• Creating annual benefits packages including vacation time, sick leave, maternity leave, and medical health insurance.
• Represents Alkasabi Company in 65% of contract negotiations, meetings, and negotiations with employees and labor organizations.
• Coaching and advising staff on solving problems and implementing resolutions for the annual performance management challenges.
•Achieve the factory goal to get the international standard that specifies requirements for a quality management system (QMS) - ISO 9001 with the consultant office.
• Maintaining employment HR & Administration policies, procedures, and workflow communication by 75%.
• Create and maintain employee files with all the necessary details by 100% from the current staff.
• Prepare and maintain monthly payrolls in order that employees are paid accurately and on time by 95%.
• Conduct onboarding and off-boarding interviews by 100%.
• Control the credit amount and reduce it by 15%.
• Follow daily sales report (DSR) and reported to the sales manager.
• Accomplished business targets through efficient leadership of sales representatives and business partners and reported by 85%.
• Prepared reports to the senior management team on sales by individual representatives, sales by product line, and sales to individual customers by 100%.
• Onboarding new employees and organizing new hires for orientation by 100%.
• Plan events management by 70% (Ramadan Iftar) and coordination including all the logistics from invites and catering to managing.
• Managing employee files and supporting documentation to ensure accuracy and complete 100% of the employee records.
• The interview process for junior talent with reduce the recruitment process by 10% less than the old process period.
• Preparing the yearly calendar scheduling and maintenance for the factory assets.
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